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Our organization currently supports more than 1,350 users across over 30 locations on four continents. Depending on the site, both office and production network environments are in place. The teams objective is to ensure that all
About the Role We are looking for an experienced 2nd Line Service Desk Engineer to join a dynamic IT support team. In this role, you will provide advanced technical support, resolve complex incidents and service requests, and
End User Support Experience Three to four (3-4) years experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or