Skype Jobs In Belgium - 3 Job Positions Available

Main tasks: Respond to requests for assistance received from end users by phone, mail or via other interactive platforms – for example: chat tools - etc (Fist-line customer liaison). Diagnose and resolve technical hardware and software

Your role & key responsibilities: Provide IT support for +- 200 VIP users; Troubleshooting on IT HW & SW, incl other SW : SPAM, Phishing; Hardware & software upgrades; Creation & update of documentation; Handle agenda’s,

End User Support Experience Three to four (3-4) years experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty