JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate
Your role & key responsibilities: Provide IT support for +- 200 VIP users; Troubleshooting on IT HW & SW, incl other SW : SPAM, Phishing; Hardware & software upgrades; Creation & update of documentation; Handle agenda’s, make appointments
Responsibilities Install, configure and deploy IT equipment (PCs, tablets, printers, scanners and other peripherals). Support local and global IT projects, including rollouts, migrations and system implementations. Perform testing, validation and troubleshooting during deployment and hypercare phases. Coordinate with users,