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JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The
Your role & key responsibilities: Provide IT support for +- 200 VIP users; Troubleshooting on IT HW & SW, incl other SW : SPAM, Phishing; Hardware & software upgrades; Creation & update of documentation; Handle agenda’s, make
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