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Your tasks Organisation and implementation of support of information systems; Design, implementation and continuous improvement of ITSM processes, including Incident Management, Request Fulfilment, Problem Management and Knowledge Management; Creation, maintenance and continuous improvement of knowledge bases,
University degree in IT combined with relevant IT professional experience of 8 years; Excellent experience with managing stakeholders in large project; Experience in negotiation with actors from the business and IT community; Experience with business administration
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