About XTEL XTEL is a leader in advanced, AI-driven solutions for consumer goods companies, combining cutting- edge technology, industry expertise, and data management to accelerate profitable revenue growth and value realization. Position Overview At XTEL, we
Mission Overview: Our client utilizes ServiceNow as their Enterprise Service Management (ESM) platform, with the Customer Service Management (CSM) module already implemented and operational. They are looking to enhance and evolve this CSM solution, including adjustments